Privacy Policy

Effective Date: 15 June 2025

Routelink ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, apps, and services ("Service"). By using Routelink, you agree to this policy.

1. Information We Collect

• Account Information: Name, email address, password, and billing details.
• Usage Data: Routes planned, times used, and feature interactions.
• Device Information: IP address, browser type, device type, operating system.
• Location Data: If enabled, we may collect GPS or approximate location data to optimize route planning.

2. How We Use Your Information

• To provide and improve the Service.
• To personalize your experience.
• To communicate with you (e.g. support, updates, marketing if opted in).
• To comply with legal obligations.

3. Sharing and Disclosure

We do not sell your personal data. We may share data only with:

• Trusted third-party service providers who help operate the Service (e.g. cloud hosting, payments).
• Authorities if legally required (e.g. law enforcement requests).
• Buyers or investors in case of business transfer, merger, or acquisition.

4. Data Storage and Security

We use industry-standard security practices to protect your data. However, no method of transmission or storage is 100% secure. You are responsible for keeping your login credentials confidential.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Withdraw consent (where applicable).
• Request data portability (in supported regions).
• Lodge a complaint with a data protection authority if you believe your rights are violated.

6. Cookies

We use cookies and similar technologies to improve your experience, analyze traffic, and remember preferences. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your data only as long as necessary to provide the Service and comply with our legal obligations. You can request deletion at any time.

8. Children's Privacy

Routelink is not intended for children under 13 (or 16 in some regions). We do not knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately unless stated otherwise. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]